CAN Flag USA Flag
TOLL-FREE:
1-866-423-8525
Home Button Features Button Cloud Portal Button Pricing Button Downloads Button Buy Button Support Button About Button
Need Help? It's All Here.
We strive in giving high level of quality support to
our Client Track customers through FAQs, tutorials,
free live demos and responding to any questions
customers may have.
Support
Importing Clients' Information
Before importing your clients into Client Track, you must export your clients' information
first from one of the software packages listed on the left side of the menu.
Follow the instructions below on how to export your clients' information into a text/CSV file.
Tax Prep T1  I  Tax Prep T2
Exporting Clients From Tax Prep T1
STEP 1
Click the 'Download' link below to save the Tax Prep T1 Export template to your desktop.
Tax Prep T1 Export Template
Download
The export template will tell Tax Prep how to export the information Client Track needs with the
T1 titles matching with the columns in the correct order. The order of the columns are as shown:
LAST NAME, FIRST NAME, SIN, BIRTH DATE, ADDRESS 1, ADDRESS 2, ADDRESS 3, CITY,
PROV, POSTAL CODE, HOME TELEPHONE, CELL, EMAIL
Note: If you choose to not download this template and instead export from Tax Prep to Excel, the
T1 titles will not always match with the columns despite that the columns are in the correct order.
STEP 2
Place the saved export Tax Prep T1 template to the following location on your computer:
STEP 3
Export Tax Prep T1 Screenshot (Step 5)
From the main menu in Tax Prep, go to Go > Client Manager.
STEP 4
Export Tax Prep T1 Screenshot (Step 6)
In Client Manager, click Current View and then go to My Filters to view the export template
you saved and placed from Steps 1-2.
STEP 5
Export Tax Prep T1 Screenshot (Step 7)
1) From the main menu in Tax Prep, go to File > Export Client Manager.
2) Save the file to your computer and go to Step 6 below.
STEP 6
After export has been finished, click the link below to import file into Client Track.
> To import text/CSV file into Client Track, click here.
Exporting Clients From Tax Prep T2
STEP 1
Click the 'Download' link below to save the Tax Prep T2 Export template to your desktop.
Tax Prep T1 Export Template
Download
The export template will tell Tax Prep how to export the information Client Track needs with the
T2 titles matching with the columns in the correct order. The order of the columns are as shown:
CORP NAME, CLIENT ID, ADDRESS 1, ADDRESS 2, CITY, PROV, POSTAL CODE, MAIN PHONE,
FAX, EMAIL, YEAR END, BUSINESS NUMBER
Note: If you choose to not download this template and instead export from Tax Prep to Excel, the
T1 titles will not always match with the columns despite that the columns are in the correct order.
STEP 2
Place the saved export Tax Prep T2 template to the following location on your computer:
STEP 3
Export Tax Prep T2 Screenshot (Step 4)
From the main menu in Tax Prep, go to Go > Client Manager.
STEP 4
Export Tax Prep T2 Screenshot (Step 5)
In Client Manager, click Current View and then go to My Filters to view the export template
you saved and placed from Steps 1-2.
STEP 5
Export Tax Prep T2 Screenshot (Step 6)
1) From the main menu in Tax Prep, go to File > Export Client Manager.
2) Save the file to your computer and go to Step 6 below.
STEP 6
After export has been finished, click the link below to import file into Client Track.
> To import text/CSV file into Client Track, click here.
Site Map
CLIENT TRACK
Features
Client Track Portal
Pricing
Buy Now
Blog
Workshop Webinar
DOWNLOADS
30-Day Free Trial
Upgrades
Documents
SUPPORT
Importing Clients
Getting Started
FAQs
Book a Free Demo
Support Centre
ABOUT
Company
News & Events
Cancellation Policy
Referral Program
Privacy Policy
Contact Us
Subscribe
If you are interested in receiving
Client Track emails to your inbox,
click the button below to fill out a
form to be part of our mailing list.
Subscribe Button
Copyright © 1999;- Present, Trilobyte Solutions Inc. All Rights Reserved.
Have questions? Contact us at 1-866-423-8525 or by email at sales@clienttrack.ca