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All You Need To Know
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About Us
Privacy Policy
Trilobyte Solutions Inc. and its affiliates and licensees own, operate and/or maintain
various Trilobyte Solutions Inc.-branded websites and other internet-accessible areas,
both password- protected and publicly accessible (collectively the "websites"; each
individually a "website". Protecting your ("you" and "your" includes any person and/or
entity using any website) privacy is important to us at Trilobyte Solutions Inc. Please
read on for more details concerning our Privacy Policy.
What Information Does Trilobyte Solutions Inc. Collect?
Automatic collection of information. Like many websites on the internet, we automatically track
certain information about you as you use our websites. This information may include, for example,
Your IP address and browser type. In addition, we may employ the use of "cookies" in certain areas
of our websites. A cookie is a small amount of data that is sent to your browser from a web server
that may be stored on your computer's hard drive.
Information you enter. We also collect information you choose to provide us through the websites
or through email. For example, we obtain information when you complete an online form, respond
to a survey, enter a contest, participate in a product demonstration via the websites, or contact a
customer support representative.
This information may include, for example: Your name, e-mail address, mailing address, telephone number, and company size. If you participate in a product demonstration via the websites we may
record the session. You can choose not to provide us with certain personal and company information,
but then you may not be able to fully take advantage of the features of our websites and we may not
be able to provide you with requested information about our products and services. In addition,
financial information that is collected through the websites is used for various purposes, including
verification of of registration and member billing.
Who Is Collecting Your Information?
When you provide information through the websites, the information is transmitted through the
internet and stored on servers owned and maintained by Trilobyte Solutions Inc. or such other
third parties as Trilobyte Solutions Inc. may enter into agreements with from time to time
regarding the provision and operation of servers. The information is ultimately transmitted and
stored on computers and servers owned and operated by Trilobyte Solutions Inc., the Trilobyte
Solutions Inc. services are used to run and host the websites and handle the information
exchange and not as a storage medium for the information send over the internet.
We advise you that any third party advertisers or other entities that have links on the sites may
also collect information about you when you visit their websites or otherwise communicate with
them. We also advise you that in some cases, a third party web site may appear to be operated
by Trilobyte Solutions Inc. While such third parties may have privacy policies as protective of
your information as this Privacy Policy, the information practices of such third parties are not
covered by this Privacy Policy and we are not responsible for any such third party's use of your
information. You should refer to the privacy policies and statements of other websites or contact
the respective webmasters of those web sites to obtain information regarding their information
collection, use and disclosure policies.
With Whom Do We Share Your Information?
We are not in the business of collecting user information for sale to others. We will generally share
your personal or company identifying information only with your consent or under the following
circumstances:
Service Providers
We may use other companies and individuals to perform supporting functions for the various
products and services offered through the websites on our behalf. These service providers will
not be permitted to use the information collected from you for any purpose other than
performing the support functions for Trilobyte Solutions Inc. For example, we use credit card
payment services and interact banking and will disclose only the releveant information to those
third parties in order to process the payments agreed upon.
Protection of Rights
We will release your information if we believe that such action is appropriate to: (1) comply with
legal process, (2) enforce the Terms of Use for the websites, or (3) protect the rights, property,
or personal safety of Trilobyte Solutions Inc., its employees, other website users or others.
Asset Transfers
We continue to develop our business and in doing so might choose to buy other businesses or
assets. Customer information is generally one of the transferred assets acquired in such purchases.
Also, if we should choose to sell some or all of our assets, customer information, including the
information collected from you through this website, but excluding your client data, could be included
in the transferred assets. Where possible, we will exercise reasonable efforts to ensure that any
transferee of such information will remain subject to this privacy policy.
In all other circumstances, when we disclose any of your information to a third party it will generally
be in the form of aggregated statistical data that doesn't identify you individually. This non-identifying
information includes, for example the purchasing patterns, trends, preferences, and other
collective characteristics of our users and serves to help us, our business partners, affiliates and
others evaluate and tailor our communications, advertisements, products, services and general
business practices.
Control of Your Information
You can correct and update the information you provide to Trilobyte Solutions Inc. in accordance
with procedures that we make available from time to time. If you are a Trilobyte Solutions Inc.
subscriber to the Client Track online store, you can login at any time and update your billing and
shipping information as well as your payment information. From time to time, Trilobyte Solutions
Inc. may provide you with information through e-mail, telephone solicitations, and/or postal mail
on Trilobyte Solutions Inc. or its various products and services.
You can opt out of receiving these types of communications; information on how to opt out may
be included in such communications. Once your information is disclosed to a third party with your
consent in accordance with this Privacy Policy,we do not provide a means of opting out of any
communications that third party may send to you and we advise that you contact such third party
directly for more information on any available opt-out procedures.
Message Boards & Chat Rooms
We may provide chat sessions, forums, message boards, bulletin boards and/or new groups for
users to receive information about products and various topics. Any information disclosed in these
areas may be view by other user of the sites. If you post on any of these areas, please use care
not to disclose any personal or company identifying information. We are not responsible or liable
for the uses that others may make of the information you post on any to these areas.
Security
We use technology designed to protect your information and all transmissions made through our
websites.  We will take reasonable precautions, consistent with prevalent industry practices, to
prevent unauthorized access using unauthorized methods to your data stored on our hosted
system or accessed through our websites.
However, it is your responsibility to restrict access as necessary through the management of your
user ID and password. Trilobyte Solutions Inc. is not responsible when unauthorized access is
attained through a legitimate user ID and password, unless the passwords confidentially is breached
by Trilobyte Solutions Inc. own negligence. Please be aware, no data transmission over the Internet
can be guaranteed to be 100% secure. As a result, while we strive to protect your personal
information, we cannot ensure or warrant the security of any information you transmit to us or
from our sites, and you engage in such transmissions at your own risk.
Confidentiality Of Client Information
We will take reasonable precautions, consistent with prevalent industry practices, to maintain
the confidentiality of the client data stored on our hosted systems. Unless you choose to make
such data publicly available through the methods supplied in our software, for example, by
choosing to disclose to the public your client list through our online store software, the content
of your data will not be subject to inspection or examination by the public or third parties unless
(1) You expressly provide permission for such disclosure (with such permission being given
automatically during a request for professional services that require the examination of your
data); (2) such disclosure is required during the ordinary course of data center operations to
insure the proper completion of a standard procedure, for example, offsite data backup, or (3)
such disclosure is required pursuant to a court order or similar legal authority.
Children's Policy
Our sites are general business audience websites and no site or portion thereof is intended to
be used by children under the age of 13. We do not collect personal identifying information from
any person we know is a child under the age of 13.
Summary
We may use information that we collect from you to improve your experience in using the sites
and our various products and services, to aid in communications between Trilobyte Solutions Inc.
and you, and to notify you of products and services that we think may be of interest to you. By
accessing and using our websites, you consent to the collection, use & disclosure of information
by Trilobyte Solutions Inc. as described in this Privacy Policy. This Privacy Policy is subject to
change from time to time without notice to you. If Trilobyte Solution's changing this Privacy
Policy substantially impairs your use and enjoyment of the hosted services, You may terminate
this agreement and receive a refund of any prepaid fees. At Trilobyte Solutions Inc., protecting
your privacy is important to us. If you have any questions concerning this policy please send an
email to Trilobyte Solutions Inc. at
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Have questions? Contact us at 1-866-423-8525 or by email at support@clienttrack.ca