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1
on: August 23, 2010, 05:25:52 AM
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Started by sonjon - Last post by sonjon
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What do I put in the software installation and upgrade plan, it doesn't really take much obviously you just get on with it so any ideas about what i could write about in the plan would be appreciated.
Cheers.
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2
on: August 10, 2010, 06:45:16 AM
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Started by Leadingledgers - Last post by Macashm
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We are working to see why this error is showing up. Our technical support representative with give you a call today regard this error.
Note: If you are running Windows 7, please verify that you have downloaded the Windows 7 install file from the website.
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3
on: August 09, 2010, 04:19:58 PM
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Started by Leadingledgers - Last post by Leadingledgers
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Still waiting for a resolution to this.
I have Restored my system to a prior point and uninstalled a number of the programs that I believed were conflicting with ClientTrack, but the error is still there.
I have to close the program from the task bar because the screen freezes when the error appears. I am concerned that this may be causing bad sectors/corrupting data.
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4
on: August 06, 2010, 06:11:57 PM
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Started by Leadingledgers - Last post by Leadingledgers
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I recently purchased the software and it seemed to be running well for a day, then it began to lock up when I tried to exit.
For example, I received this error:
Run Time Error '429'
Control Array Element '0' doesn't exist
I am running Windows 7.Could this be part of the problem?
** I noticed that this seems to occur in conjunction with an error that I receive from my Brother Wireless Printer/Scanner.
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5
on: July 05, 2010, 11:56:22 AM
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Started by Ckoss - Last post by Ckoss
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Issue still exists in 5.0.486
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6
on: June 24, 2010, 10:43:39 AM
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Started by Ckoss - Last post by Ckoss
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Auto-notification is not filling in the fields with the information set up under the notify feature of tasks.
Windows 7 version 5.0.484
1. I check to make sure the client information is correctly entered
2. I check the information in the notification tab. Email address is populated, the body is populated
3. I go to Tools Auto Notification, the notification is populated in the notifications for the day
4. I hit "Send" I get a blank form where all the information from step 1 above should be.
Vista version 5.0.484
1. I check to make sure the client information is correctly entered
2. I check the information in the notification tab. Email address is populated, the body is populated
3. I go to Tools Auto Notification, the notification is populated in the notifications for the day
4. I hit "Send" it goes straight to the new email window for Outlook with all the correct information populated.
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7
on: May 29, 2010, 04:58:13 PM
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Started by CherylN - Last post by CherylN
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Dockets now take minutes to create. How do we cleanup/speed up the process?
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8
on: May 06, 2010, 01:03:27 PM
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Started by MOE CANI - Last post by Macashm
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In Client Track, do these steps:
Reports - Business Tasks Reports - {Select the option you chose to produce a report}
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9
on: May 06, 2010, 11:28:51 AM
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Started by MOE CANI - Last post by MOE CANI
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I'm trying to set client track up with a report that show's all my corporate client's year end dates as well as the corporate due date. If anyone can help please!
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10
on: April 01, 2010, 11:30:04 AM
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Started by Ckoss - Last post by Ckoss
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*** UPDATE ***
Tried all your steps, the invoice was still not sorting correctly. I went to the grouping options and selected and deselected all the options, when I picked "no grouping" again, it sorted by date correctly. Problem solved.
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